This is the world's first!

Supervised Patient Journey
+ Revenue Cycle Management,
Finally Together

The only platform that ensures nothing falls through the cracks - not patients, not payments, not a single dollar.

98% Collections over 90 days
$1000s Recovered per practice/month
Zero Abandoned calls
100% Collection visibility for any past months
Calculate Your Revenue Recovery See Kasper System in Action

Kasper is the world's first dental practice management software that combines supervised patient journey tracking with comprehensive revenue cycle management. Built specifically for dental practices, our platform ensures complete accountability across patient engagement and financial operations, eliminating the revenue leakage and patient drop-offs that cost practices thousands each month.

From AI-powered phone systems and automated appointment scheduling to integrated payment processing and insurance claim management, Kasper provides the complete solution for modern dental practices looking to boost collections, improve patient satisfaction, and maximize practice efficiency. Our supervised approach means nothing falls through the cracks - every patient interaction and every dollar is tracked, managed, and optimized.

Two Critical Problems, One Solution

Every practice struggles with the same two challenges - and they're more connected than you think

groups

Patient Journey Problem

  • Missed calls go unanswered
  • Forms sit incomplete
  • Follow-ups get forgotten
  • No accountability
  • Patients fall through cracks
payments

Revenue Cycle Problem

  • Outstanding balances pile up
  • Insurance claims stall
  • No one follows up
  • Money left on the table
  • No visibility into what's owed

The Common Issue

Both problems have the same root cause: Lack of supervision and accountability

Most Practice Management Systems Let Things Slip

See the critical difference between unsupervised and supervised patient journeys

warning

Other Systems: Unsupervised

1 Patient calls
2 No answer
3 Notification sent
? That's it. What happens next?
Did anyone call back?
Who's responsible?
How do you know it was handled?
What if it falls through the cracks?
check_circle

Kasper: Supervised Approach

1 Patient calls
2 No answer
3 Notification sent
4 Task auto-created
5 Dashboard alert
6 Team assigned
7 Owner visibility
✓ Action ensured
Every task tracked and visible
Clear ownership and accountability
Nothing falls through the cracks

It's Not Enough to Have a Map. You Need a Guide.

Understanding the supervision difference through a simple analogy

Unsupervised

"We'll give you directions to Auto Show"

  • → Shows you the route
  • → Hopes you get there
  • → No way to know if you arrived
  • → You're on your own
Supervised

"We'll make sure you get to Auto Show"

  • ✓ Shows you the route
  • ✓ Tracks your progress
  • ✓ Alerts if you go off course
  • ✓ Ensures you arrive
  • ✓ Suggest parking spots
  • ✓ Confirms completion

We Supervise Both - Because They're Connected

The same accountability framework that ensures patient satisfaction also maximizes revenue collection

group Supervised Patient Journey

  • Missed call → Auto task
  • Incomplete form → Flag it and show warnings
  • Unscheduled treatment → Show on dashboard
  • If call is abandoned → Owner sees

payments Supervised Revenue Cycle

  • Outstanding balance → Collection task
  • Insurance pending → Follow-up task
  • Expiring insurance collections → Get a warning email
  • +90 days past due → Surfaced on the dashboard

See Exactly Where Every Dollar Is - And Ensure It Gets Collected

Our supervised RCM dashboard makes outstanding revenue impossible to ignore

Every Issue Categorized at a Glance

Color-coded tiles instantly show what needs attention - no digging through reports

Patients: Uncollected
$14,978.50
Insurance: Claims pending
$8,002.20
Patient: Unallocated
$75,126.48
Insurance: Claims not sent
$0.00
Insurance: Claims not created
$733.20
Items with zero/negative production
$578.00
BS Write-offsTM
$296.99

One Click Reveals Everything

Every collection issue, every underpayment, every patient balance - instantly visible with clear next steps

Jessica Thompson
DOB: 03/15/1978 (47 years)
  • Collect $4,285.90 from this patient
  • Allocate $425.00 payment for this patient
  • Insurance underpaid for some procedures by $892.00
$4,285.90
Procedure Code
Insurance
Patient
Allocation Issues
Net Production
D2750 - Crown
Provider: Dr. Sarah Kim
07/12/2025 - Tooth #19
$445.00
Underpaid
Insurance Estimate: $1,245.00
Insurance Paid: $800.00
Ins Company: Aetna Dental
$385.00
Need To Collect
Patient paid: $0.00
Patient portion: $385.00
No Allocation Issues
$1,245.00
Production [$1,480] + Adjustments [$0] - Write-offs [$235] = $1,245.00
D4341 - ScalRoot14
Provider: Dr. Sarah Kim
07/12/2025
$447.00
Underpaid
Insurance Estimate: $967.00
Insurance Paid: $520.00
Ins Company: Aetna Dental
$750.00
Need To Collect
Patient paid: $0.00
Patient portion: $750.00
No Allocation Issues
$1,270.00
Production [$1,420] + Adjustments [$0] - Write-offs [$150] = $1,270.00
D6058 - Abutment
Provider: Dr. Sarah Kim
07/12/2025 - Tooth #20
No Insurance Payment Required
$3,150.90
Need To Collect
Patient paid: $0.00
Patient portion: $3,150.90
$425.00
Need To Allocate
$3,575.90
Production [$3,575.90] + Adjustments [$0] - Write-offs [$0] = $3,575.90

This is what "supervised" means - nothing hidden, everything actionable

Real-World Examples

See how supervision transforms both patient experience and revenue collection

Patient Checkout → Future Appointment Booking
Patient ready to leave after treatment
Unsupervised
Patient leaves without booking hygiene appointment, unscheduled treatment forgotten, follow-ups missed
Result: Lost revenue
Kasper Supervised
Checkout flags due hygiene → Patient flagged for unscheduled treatment → Appointments booked before leaving
Result: $1,200 secured
Patient Checkout → Outstanding Balance Collection
Patient checking out with open balance
Unsupervised
Patient leaves with unpaid balance, office manager unaware, collection opportunity missed, balance ages
Result: Aging AR
Kasper Supervised
Checkout flags open balance → Office manager alerted → Payment collected at optimal moment
Result: $850 collected
Insurance Claim → Revenue Recovery
Managing unsubmitted and pending insurance claims
Unsupervised
Claims lost in spreadsheets, no visibility into pending claims, manual tracking, aged receivables pile up
Result: Revenue lost
Kasper Supervised
Month explorer surfaces problematic claims → Unsubmitted claims flagged → Pending claims tracked → Collection issues identified
Result: Full visibility
Patient Checkout → Compliance Protection
Patient ready to leave after treatment
Unsupervised
Patient leaves without signing consent forms, office exposed to legal liability, no documentation
Result: Compliance risk
Kasper Supervised
Checkout verified → Missing forms detected → Staff alerted → Forms signed → Office protected
Result: 100% compliant

Your Team's Virtual Follow-Up Supervisor

Kasper automatically creates tasks for every critical patient interaction, ensuring your team follows through on every opportunity

Unassigned (1)
Follow up on Nathalie RosasMora
#Abandoned Missed Call
November 01, 2025

Automatically Created Tasks:

Abandoned Missed Calls - Missed calls that were never returned
Incomplete Conversations - Calls with fewer than 3 exchanges
Short/Interrupted Calls - Calls under 10 seconds, likely dropped
Abandoned Voicemails - Voicemails that weren't responded to
Unreturned Outgoing Voicemails - Outbound voicemails with no callback

One Supervised System, Two Critical Outcomes

How unified supervision creates both patient satisfaction and revenue maximization

phone
Patient Enters Journey
→
settings
Supervision Applied
Tasks • Dashboard • Oversight
→
sentiment_satisfied
Patient Satisfaction
attach_money
Revenue Collection
check_circle
Success
Nothing Lost

Calculate What You're Losing Without Supervision

You're potentially losing
$0
monthly from unsupervised patient journey and revenue cycle

Everything You Need, Fully Integrated

Kasper's supervised patient engagement platform combines every tool your practice needs — from AI-powered phone systems to revenue cycle management — in one unified system.

Complete Phone System with AI
VoIP calling, transcription, analysis & IVR
phone
John Smith
Incoming Call • (555) 123-4567
Live Transcription:
"Hi, I need to reschedule my appointment for tomorrow..."
label Rescheduling bolt Auto-Task Created edit_note Writing to Open Dental
✓ Softphones & Hardware • ✓ IVR Call Trees • ✓ Call Forwarding • ✓ Voicemail Transcription
Advanced Patient Communication
2-way SMS, Email, MMS & Automated Campaigns
smartphone Active Campaigns
cake Birthday Greetings
Auto-sent today: 12 patients
health_and_safety Hygiene Recalls
Due this week: 48 patients
schedule Use It or Lose It
December campaign: 156 patients
✓ Auto-reminders • ✓ Same-day alerts • ✓ Post-op care • ✓ Review requests
Integrated Payment Processing
Auto-allocation, Text-to-Pay & Failed Payment Recovery
Successful Today
$12,450
Auto-allocated to Open Dental
Failed / Retry
$1,240
3 auto-retry scheduled
credit_card Payment Plans Active: 24
Text-to-Pay sent: 8 patients
✓ Hardware Terminals • ✓ Payment Plans • ✓ EOD Reports • ✓ Rejected Card Dashboard
Revenue Cycle Management
Uncollected Production Tracking & Insurance Call Sessions
92% Collected $45,000 / $49,000
Patients Uncollected
$2,500
Insurance Pending
$1,800
Claims Not Sent
$700
✓ Provider-level Tracking • ✓ Insurance Call Sessions • ✓ Smart Follow-up • ✓ Collection Analytics
Paperless Forms & Treatment Plans
iPad App with E-Signature & Document Storage
Treatment Plan
Patient: Sarah Johnson
Crown #14 $1,200
Filling #19 $280
draw
Sign here to approve
✓ New Patient Forms • ✓ Consent Forms • ✓ ID & Insurance Cards • ✓ iPad Friendly
Online Scheduling & Calendar
Patient Self-Scheduling with Blockouts & Open Dental Sync
MON
12
TUE
13
WED
14
THU
15
FRI
16
9:00 AM - Available
Dr. Smith • Hygiene
11:30 AM - Available
Dr. Jones • Consult
2:00 PM - Blocked
Staff Meeting
✓ Patient Self-Booking • ✓ Schedule Blockouts • ✓ Departmental Support • ✓ Open Dental Sync
Intraday Patient Supervision
Real-time Dashboard with Alerts & Abandoned Task Tracking
warning Missing Forms
Patient: John Smith • Room 3
ACT
credit_card Unpaid Balance
Patient: Sarah Lee • $850 due
COLLECT
health_and_safety Unscheduled Treatment
Patient: Mike Chen • Crown needed
SCHEDULE
✓ Owner Visibility • ✓ Abandoned Tasks • ✓ Auto Escalation • ✓ Complete Accountability
Practice Analytics & Metrics
Morning Huddle with Real-time Performance Tracking
Yesterday
$12,450
Today
$8,200
Tomorrow
$14,800
Provider Performance
Dr. Smith $380/hr
Dr. Jones $365/hr
✓ 3-Day View • ✓ Provider Production • ✓ Collection Rates • ✓ Missed Opportunities
Intra-Office Communication
Team Chat with Channels & Task Assignment
JS
Jennifer (Front Desk)
Patient in room 3 needs consent forms before treatment
2 min ago
MR
Maria (Office Manager)
check_circle On it! Task created for Lisa
Just now
✓ Group Channels • ✓ Direct Messages • ✓ Task Assignment • ✓ File Sharing
AI-Powered Call Intelligence
Auto-topic tracking, task creation & sentiment analysis
adjust Active AI Topics
payments Payment Questions
ACTIVE
Auto-create task when patient asks about payment options
notifications ASAP List Detection
ACTIVE
Alert team when patient expresses ASAP needs
event Rescheduling Requests
ACTIVE
Auto-send available times when patient wants to reschedule
check_circle Custom Topics • check_circle Auto-Task Creation • check_circle Email/SMS Alerts • check_circle Sentiment Analysis
IVR Call Trees & Routing
Interactive voice menus with smart routing
phone "Thank you for calling [Practice Name]"
Main menu - Press option below:
1
Schedule or change appointment → Routing to scheduling team
2
Billing and payments → Routing to billing department
3
Dental emergency → Priority routing to on-call doctor
0
Operator / Front desk
✓ Multi-level Menus • ✓ Business Hours Routing • ✓ After-Hours Options • ✓ Custom Voice Prompts
Automated Appointment Reminders
SMS & Email with custom timing and confirmations
smartphone Reminder Schedule
7 Days Before
SMS + EMAIL
"Hi [Name], your appointment with Dr. [Provider] is scheduled for [Date] at [Time]"
✓ Sent to 847 patients this month
Same Day (9 AM)
SMS ONLY
"Reminder: Your appointment is today at [Time]. Reply C to confirm or R to reschedule"
✓ 94% confirmation rate
check_circle This Month's Results
847 reminders sent • 796 confirmed • 12 no-shows (1.4%)
✓ Custom Templates • ✓ Flexible Timing • ✓ 2-Way Confirmation • ✓ Auto-Rescheduling Links
Flexible Payment Plans
Custom financing with auto-billing & text-to-pay
Treatment Plan for Sarah Johnson
Total Cost: $4,500
$4,500
Down Payment
$1,000
Monthly Payment
$583/mo
Duration
6 months
Payment 1 - Dec 15
Auto-charged successfully
$583 ✓
Payment 2 - Jan 15
Scheduled for auto-charge
$583
Payments 3-6
Feb - May (monthly)
$2,332
✓ Auto-Billing • ✓ Failed Payment Retry • ✓ Text-to-Pay Option • ✓ Custom Down Payments
Insurance Call Sessions
Patient-grouped claims with one-click carrier calling
Active Call Session
Delta Dental
phone CALL NOW
Patient: John Smith
Member ID: DS-123456789
$2,450
Claim #8845 - Denied
Claim #8912 - Pending 45 days
Patient: Sarah Lee
Member ID: DS-987654321
$1,820
Claim #9203 - Underpaid $820
Claim #9105 - Not sent
Session Total
$4,270
✓ Patient-Grouped View • ✓ One-Click Calling • ✓ Call Notes • ✓ Real-time Updates

What Practices Say

Real feedback from practices experiencing both benefits

I have nothing but great things to say about Kasper. We started with them. Then tried switching to Adit due to us losing Dental Intel for analytics and wanting to have all in one. Appeared to be better (price wise) to be with Adit. Adit had some cool features that also were enticing. Not even a month with Adit and I told my husband we needed to switch back to Kasper ASAP. Adit was a daily headache I didn't want to deal with. Customer service with Kasper is great! They are literally a text away. Adit closes at 4pm (we are CST) and they had other issues I don't even want to remember lol... I've never had Flex and cannot compare but if it's anything like Adit, I prefer Kasper...
PD
Pamela D.
Practice Manager
Kasper has been great on all fronts.
HK
Haroutioun K.
Practice Owner
I'm a big fan of Kasper but even more important the founders are really good people. I would give them my highest recommendation!
ED
Elijah D.
All-star Contributor
Kasper is a great product 👍
RK
Rahul K.
Practice Owner
I have many practices using Kasper and they are specifically made for open dental.
DZ
Deana Z.
Top Contributor
I've had nothing but good experiences with Kasper. Both from a featured perspective and pricing
AK
Abdul Karim K.
Practice Owner
I have been using Kasper for more than 2 years and no real issues here and I'm happy. Really, ask me for my opinion as their customer service is good too and probably annoyed by me in the beginning calling for questions haha but all very patient!
HH
Heejo H.
Practice Owner
I have Kasper for my startup and it was a no brainer. Easy to use, patients enjoy it and it's helped us grow a lot in a short amount of time. Price friendly and really nice features I didn't have in other offices I worked at.
YA
Youseph A.
Practice Owner
I changed from Flex to Kasper, so far happy with them. They are new but their costumer service is great and they will do their best to work with what you want.
OH
Oras H.
Practice Owner
For startup Kasper is ko brainer. We just got a mutual client (she is a pediatric dentist) and is using Kasper and seems very happy.
DJ
Dharmesh J.
Practice Owner
I've had nothing but good experiences with Kasper.
AM
AJ M.
Practice Owner

Ready to Supervise Your Entire Practice?

Join the practices that have eliminated missed follow-ups, recovered lost revenue, and created a culture of accountability with Kasper's unified supervision system.

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